Privacy Policy

Last updated: October 25, 2026

AceeNova ("we", "us") is an Amazon seller based in Calgary, Alberta, Canada. This page explains what information we collect on aceenova.com, why, and what choices you have. We write it in plain words on purpose.

Who to contact

Questions or requests about your information: info@aceenova.com.

What we collect

  • What you send us. If you use the contact form, we receive your name, email address and message. If you use the chat assistant, we keep the conversation and, if you share them, your name and email. When the chat ends, the conversation is sent to our team by email.
  • Booking a call. If you book a call, our scheduling tool (HubSpot Meetings) collects your name, email and chosen time.
  • Website use. We use Google Analytics 4 to see which pages and buttons are used, how long people stay, the type of device and browser, and the approximate location (city or country). This data is combined and does not name you.

How we use it

  • To answer your message and arrange calls.
  • To understand and improve the website.
  • To measure how our ads and links perform, if we run ads.

Cookies

Google Analytics, and Google Ads if we use it, can set cookies or similar identifiers in your browser. You can block or delete cookies in your browser settings. You can also use Google's opt-out add-on for Analytics at tools.google.com/dlpage/gaoptout.

Who else handles your information

We use trusted services to run the site. They process information for us under their own privacy policies: Netlify (website hosting and forms), Google (Analytics, Fonts, and Ads), and HubSpot (scheduling and contact records). We do not sell your personal information.

How long we keep it

We keep messages and booking details for as long as we need them to talk with you and keep normal business records. You can ask us to delete your information at any time.

Your choices

You can ask to see, correct, or delete the personal information we hold about you, or withdraw your consent, by emailing us. We follow Canada's privacy law (PIPEDA).

Emails from us

If we contact a business about working together, we follow Canada's anti-spam law (CASL). Every message tells you who we are, and you can tell us to stop at any time.

Children

This website is for businesses. It is not meant for children, and we do not knowingly collect information from them.

Changes

We may update this policy. The date at the top shows the latest version.